Terms And Conditions

Welcome. Before starting therapy, it is important to know what to expect, and to understand your rights as well as commitments. This is an attempt to be transparent about the therapy process, so you are fully informed prior to starting your journey.

Credentials. All Awake Therapy therapists are licensed mental health professionals. As licensed professionals, their work is regulated by mental health laws in the state(s) in which they practice.

What to expect from therapy. Psychotherapy is a process of opening up about your life experiences and your genuine thoughts and feelings in order to increase your self-awareness of psychological and emotional conflicts that keep you stuck in unwanted patterns. Therapy may involve temporary periods of discomfort as you begin to work through past trauma or confront psychological conflicts you have previously been avoiding.

Fees. Therapy is billed at a rate of $40 per 30-minute session. All sessions are pre-paid and payment is final. Rescheduling is managed at the discretion of the therapist.

Insurance. Awake Therapy does not accept payment directly through health insurance plans. However, some insurance companies may reimburse part of your therapy expenses if you have out-of-network coverage for behavioral or mental health. Awake Therapy therapists can, but are not required to, provide receipts for insurance reimbursement.

Confidentiality. The information you share during therapy sessions is considered confidential information. Awake Therapy therapists cannot reveal to third parties whether or not you are a past or current client of Awake Therapy and cannot disclose any of the information you discuss during sessions without first obtaining your written consent to do so. In some instances, therapists may be mandated or allowed to share information without your written consent, such as:

  • If during therapy, you are deemed to pose a threat of harm to someone else or to yourself, Awake Therapy therapists may be allowed to collaborate with the police or a hospital to take necessary measures to prevent harm from happening.

  • If you talk about events that lead the therapist to believe that a child under the age of 18 or an elderly or disabled person is at risk for emotional, physical or sexual abuse, neglect, or exploitation, we may be required by law to file a report with or without your consent.

  • If you are not yet 18 years of age, your parents or legal guardians may have access to your records and may authorize the release of information to other parties on your behalf.

  • If a judge in a court of law orders an Awake Therapy therapist to release information.

  • If you submit an out-of-network health insurance claim and the insurance provider needs information to authorize the therapy or the billing.

E-mail notifications. When appointments are scheduled, automatic email reminders of your appointment will be sent to the e-mail you used when scheduling your first appointment. If you choose to use Awake Therapy, you agree to receive these notifications and understand that email is not a confidential medium for transmitting health information.

Scope of services. Awake Therapy therapists are qualified to work with a wide variety of clients and problems, but sometimes they may not have the training needed to address a particular concern. In these cases, the therapist will work with you to refer you to the appropriate resources. Also, if you are having current hallucinations/delusions, severe thoughts of suicide or self-harm, or extreme Bipolar mood swings you may need more support than Awake Therapy therapists can offer you through psychotherapy. We reserve the right to refer you to a different or more intensive treatment. If you are experiencing a medical emergency, this is not the right service for you. Please call 911 or contact your nearest emergency medical agency.

By booking a session, you consent to the above terms, you agree not to hold Awake Therapy or Awake Therapy therapists liable for any negative consequences that may arise from your therapy, and you agree to initiate treatment with Awake Therapy.